The nurse's station is a seething mass of work complaints, professional armour against patients' requests and female politics.
Sunnybrook Hospital's standard of service delivery is miles ahead of Toronto East General's.
Why are the orderlies, on average, more pleasant than the nurses? Is this due to their lower professional status within the hospital or due to the general difference in gender between the two professions?
All the relatives on this floor seem to be swimming in their own ocean of worries.
There is the smell of death coming from the room across the hall...then again, it is Passover, right?
Why do the doctor always seem to be moving on before you have time to even formulate a question or two? They tell you things you have never heard before; they explain all the alternatives; but never let you wonder about which course would be the right one...almost as if the "right" decision will be made for you. You are ancillary.
There is a Swiss Chalet, a Tim Horton's, a cafereria and gift shops; there are TVs, beds and laundry facilities; doctors and pharmacies close at hand. Maids to make up the room and people to push you to the next department. Free, clean clothing for the asking. Pools, I'm sure, in the physio area and lots of rooms with nice views. Why would anyone want to leave this place?
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